Privacy Policy

Effective Date: June 14, 2025

ROM Mechanical Services, LLC ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or otherwise interact with us.

1. Information We Collect

When you contact us or request our services, we may collect the following types of personal information:

Full name
Email address
Phone number
Service address or location (if you provide it for estimates or service visits)
Any additional information you provide voluntarily in messages or inquiries

2. How We Collect Information

We collect your information through:

Contact or service request forms on our website
Phone calls, emails, or direct communication with our team

We do not use automated tools to track your activity or collect technical data like IP addresses or browser information.

3. How We Use Your Information

We use your information to:

Respond to inquiries and service requests
Schedule appointments and provide services
Communicate with you about your projects or estimates
Maintain internal records for business operations
Comply with legal and regulatory obligations

4. Sharing of Information

We do not sell your personal information to third parties.

We may share your information only in the following cases:

With trusted service providers who help us operate our business (e.g., scheduling or billing systems)
If legally required, with law enforcement or regulatory bodies

5. Your Rights and Choices

You may:

Request access to the personal information we hold about you
Ask us to correct or delete your data
Withdraw your consent to be contacted at any time

To make a request, contact us at [Insert your business email].

6. Data Security

We take appropriate security measures to protect your information from unauthorized access, misuse, or disclosure.

7. Children's Privacy

Our services and website are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

8. External Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

ROM Mechanical Services, LLC
Lowell, MA
📧 Romphvac@outlook.com
📞 +19788853901